Hostivate

Refund & Cancellation Policy

Last updated: August 2026

1. Free Trial

Hostivate offers a free trial period. No payment is required during the trial, and you may cancel at any time before the trial ends without being charged.

2. Subscription Plans

Hostivate offers monthly subscription plans billed on a recurring basis. Your subscription begins on the date you provide payment information and will automatically renew each month unless cancelled.

3. Cancellation

You may cancel your subscription at any time through the Billing section of your Hostivate account settings. Your cancellation will take effect at the end of your current billing period. You will continue to have access to Hostivate services until that date.

After cancellation, your account will be downgraded and automations will be paused. Your data will remain accessible for 30 days after the subscription ends to allow you to export any information you need.

4. Refund Policy

We generally do not provide refunds for subscription fees already charged. However, we consider refund requests in the following circumstances:

  • Technical failure: If Hostivate experiences significant downtime (more than 24 consecutive hours) due to issues on our end, you may request a prorated refund for the affected period.
  • Duplicate charge: If you were charged more than once for the same billing period due to a technical error, we will refund the duplicate charge.
  • Accidental renewal: If you were charged after forgetting to cancel, contact us within 7 days of the charge. We will review these requests on a case-by-case basis.

To request a refund, please contact us at support@hostivate.in within 7 days of the charge you wish to dispute. Please include your account email and a description of the issue.

5. Refund Processing

Approved refunds will be processed to the original payment method within 5–10 business days, depending on your bank or card issuer. Stripe, our payment processor, may take additional time to process the refund.

6. Plan Changes

If you upgrade or downgrade your plan mid-cycle, any difference will be prorated and applied to your next billing cycle. Downgrades take effect at the end of the current billing period.

7. Contact

For any questions about this policy, please contact us: